Bianca Apx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Clayton, North Carolina

Misunderstanding

I thought I was charged the full amount but I was only charged a portion. I used the app Sezzle to pay for it and I didnt give the order enough time to process.

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User's recommendation: Shop here a great website

Deniyah Dyq

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Verified Reviewer

No purchase confirmation

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No follow up emails and no one to speak with in customer service. Paid almost $70 l, says would process within 2 days, now over a week later still no communication about my purchase

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Loss:
$66
Cons:
  • Did not deliver

Preferred solution: Full refund

User's recommendation: Don’t buy. Scam!

Linda L Zfn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker Las Vegas, Nevada

Return

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WooLash - Return
WooLash - Return - Image 2
Original review Jul 19, 2023

I am trying to contact you to return 3 lash serums that don't do as promised. I have called several numbers and none are working numbers.

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User's recommendation: Don't fall for the reviews.

Anonymous
map-marker San Diego, California

I have not received my product

I already paid for this product but no product at my residence. Can someone please call me at 619 410****

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Josephine A Txn

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Verified Reviewer
| map-marker Levittown, New York

I was not happy with results and wanted to know about where to return, and to get a refund.

Unsatisfied. Product does not work as they stated.

I am requesting a refund and want to know where these can be returned. In addition I am requesting a prepaid label to return the product.

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User's recommendation: Don’t buy

Josephine A Txn

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Verified Reviewer
| map-marker Levittown, New York

I was not happy with results and wanted to know about where to return, and to get a refund.

Unsatisfied. My eyelashes look the same as before I purchased from Woolash. What a waste of my hard worked money.

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User's recommendation: I do not recommend purchasing anything from this company. Saw absolutely no results.

Del N Wqk

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Verified Reviewer

RE: Woolash eyelass serum

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Hello, This is Del N, I purchased the Woolash eyelash serum 3 bottles for $107.67 on October 28, 2022. I've been using it since I received it in Nov 3, 2022 but, not until middle of February that I stopped because I noticed that areas around my eyes are becoming black.

One thing more, my eye lasses does not really grow. I tried to extend using it at least three and a half months but barely see any difference in the length, except for probably have more lash growth. I lost some lashes when I was using glue with false lashes. But the darkness around my eyes is more prominent now.

Please, I want to return the product for refund. I have 2 more unopened bottles and one more than a half of the bottle left.

Please, let me know, how do I go about returning it for refund. Thank you and more power to your business.

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Loss:
$108
Pros:
  • Dark circles around eyes
Cons:
  • Dark circles around eyes
  • Doest not really lengthen lashes for me

Preferred solution: Full refund

User's recommendation: The product might not have the same effect to every one but it didn't work for me.

Misty W Yis

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never received product

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I never received the product, customer service, her name is Olivia, was extremely rude and refused to work with me. I am extremely disappointed in a company like this!!

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Loss:
$65

Preferred solution: Full refund

User's recommendation: Don’t shop here!

Anonymous
map-marker Round Rock, Texas

Never received product

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This company and Olivia, who is supposedly a manager is horrible at customer service, I never received my order and she refused to help me! Dont buy!

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User's recommendation: Don’t buy products

Liz R Lyp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mason, Virginia

Terrible product and customer service

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I cancelled Woolash and now I am receiving notifications that Im being sent to collections for nonpayment. I tried to resolve and they do not having a working phone number.

Worst experience Ive ever encountered.

The product did not work and it claimed to be 100% member satisfaction. It asks to rate the company, I wouldnt even give them a 1, but it leaves you no choice

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Loss:
$75
Cons:
  • Product does not work

Preferred solution: Full refund

User's recommendation: DO MOT BUY WOOLASH!! SCAM!!!

Anonymous
map-marker Cibolo, Texas

Did not work, I want a refund

This product did not work and I have yet to get a response from them. Their phone number says it is not working and they sent me to collections after doing the shop installments and I cancelled.

I have emailed them and received nothing in return. Worst company ever and worst customer service Ive ever encountered

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User's recommendation: ABSOLUTELY NOT!!! SCAM

Kathryn D Nyv

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Exeter, New Hampshire

No results from Woolash

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No results from Woolash
Original review Apr 16, 2022

I am not pissed just disappointed in product, more so lack of customer service.

I wrote to you earlier this week, Monday or Tuesday and didnt hear back. Ive called several times and you never answer nor leave email address to write you to in your outgoing message.

Poor results after using 2 months.

I bought in Dec, had some Rodan and Fields Lash Boost so I didnt begin using WooLash until Feb.

its been over 2 months and my eyelashes are what they were before Lash Boost.

I bought three and would like to return 2 unopened for credit even though its past the 180 day guarantee.

Please let me know how you can help me. Thank you Kathryn Danford

View full review
Cons:
  • No results

Preferred solution: I’d like refund for the return of two unopened tubes or credit towards another product.

User's recommendation: None, I was going to give one to a friend if it worked well for me but it didn’t

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